- Over 50% of customers are happy to pay more for a product if accompanying information is written in their own language.
The Ampersand formula
We know that quality is not applied to or obtained from a particular activity. Quality is the result of systematically applying a series of principles to the services on offer.
Our definition for quality is therefore based on four foundations:
Service excellence
We constantly strive to satisfy our customers. This is reflected in our specific business activities, particularly with regard to analysing and meeting your needs.
- Unique project manager
- Periodic customer satisfaction surveys
- Constant service innovation
Linguistic talent
A continuous search for leading professionals as the basis of an optimal translation and a working environment which maximises their skills and performance.
- Own and tested selection process
- In-house professional team
- Stable and motivated staff
Operational efficiency
We analyse and systematise work processes to guarantee you receive a uniform service that can be reproduced and scaled up; one that is, among other things, traceable and efficient.
- Cutting-edge use of workflow tools
- Defining services based on processes
- Constant procedural reviews and improvements
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Technological innovation
Taking an interest, researching and thoroughly applying technology to provide support to translators and other professionals in their work, as well as to processes which facilitate their work.
- Cutting-edge use of advanced tools for assisting translation
- In-house technical team
- Personalised solutions - tailor-made development
Request a free no-obligation quote for any of our services, or if you would like more information, write to us at info@ampersand.net or call us on (+34) 93 415 99 90.